Privacy Policy
Your privacy and data protection are important to us
Last updated: January 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, place an order, request a quote, or contact us for support. This may include:
- Name, email address, and phone number
- Delivery address and billing information
- Order history and preferences
- Communications with our customer service team
How We Use Your Information
We use the information we collect to:
- Process and fulfill your catering orders
- Communicate with you about your orders and account
- Provide customer support and respond to inquiries
- Send promotional communications (with your consent)
- Improve our services and develop new offerings
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With service providers who assist us in operating our business
- When required by law or to protect our rights
- In connection with a business transaction such as a merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt out of marketing communications
- Request a copy of your personal data
Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@ranchcateringevents.com
Phone: 03 9191 1311
Address: 36 Hume Road, Laverton North, 3026